Refund Policy

1. Overview

At AstroLyft, customer satisfaction is a priority. However, due to the nature of our digital services, we have specific refund conditions outlined below.

2. Eligibility for Refunds

Refunds are only provided under the following conditions:

• The service has not been fulfilled or delivered.
• The refund request is made within 7 days of purchase.

3. Non-Refundable Cases

Refunds will not be issued if:

• The service has already been partially or fully fulfilled.
• The customer provided incorrect or incomplete information for order processing.
• Delivery delays caused by changes in third-party platforms (e.g., Instagram, TikTok, YouTube).

4. How to Request a Refund

To request a refund, contact us at admin@astrolyft.com with your order number and a brief description of the issue. We will review your request within 3-5 business days.

5. Chargebacks and Disputes

Initiating a chargeback without first contacting AstroLyft may result in permanent suspension of access to our services. We are happy to work with you to resolve any issues directly.

6. Changes to this Policy

AstroLyft reserves the right to modify this Refund Policy at any time. Updates will be effective immediately upon posting on this page.